Effective May 1, 2025
This Privacy Policy describes the information we collect when you use the Now
United website (the “Site”), which is made available by XIX United
LLC. It is important to us that you understand this Privacy Policy. If there is
anything you do not understand, let us know by contacting us using the contact
information at the end of this Privacy Policy.
When we say “we”, “our”, or “us,” we are referring to XIX United LLC.
What kinds of information do we collect?
When you use the Site, we collect information about you.
• If we are able to identify or locate you using the information we collect, we
call that “Personal Information.” Examples of Personal Information include your
name, email address, mailing address, phone number, and IP address. Personal
information also includes your age and social media usernames, when voluntarily
provided by you.
• Some information we collect we cannot use to identify or locate you. Examples
of this non-personally identifiable information include aggregated information
about traffic and activity on the Site (such as pages clicked, pages viewed,
and browser types).
The categories of information we collect depend on how you use the Site.
Information and content you provide. We collect the content,
communications and other information you provide when you use the Site,
including when you sign up for an account, take a quiz, create or share
content, and message or communicate with others. This can include information
in or about the content you provide (like metadata), such as the location of a
photo or the date a file was created. If you consider information or content
particularly sensitive and do not want us to collect it, do not share it with
us on the Site.
Supply of Personal Information to us is
non-obligatory, but failure to do so may result in us being unable to process
your submission.
Information about your transactions on the Site. If you purchase a
product on the Site, we collect information about that purchase, such as your
billing and shipping details. We use a third party to process your payments, so
we do not ourselves collect, process, or store your payment card details.
Information we collect from social media networks and search engines. We
may collect information about you from social media networks and search
engines. For example, if you connect to the Site through your Instagram
account, we may collect information about your Instagram account, such as your
name, photos, and friends. The information that we collect from third party
social media networks will depend on your privacy settings on those networks.
Information about your device. We collect information from about
the computers, phones, and other devices that you use to access the Site. We
may also combine this information across different devices you use. Information
we obtain about your devices includes, for example: device identifiers (such as
IP address and device ID); attributes (such as operating system and software
version); network and connections (such as mobile operator and internet service
provider); geolocation, and cookie data (such as cookie ID and settings).
Information about your use of the Site. We collect information
about how you use the Site, such as the types of content you view, the features
you use, the actions you take, the people or account you interact with, and the
time, frequency, and duration of your activities.
How do we use your information?
How we use the information we collect depends on how and why we collected it.
For example, we may use the information to:
• Improve and personalize the features and content of the Site, such as
curating content and advertisements that we think may interest you; • Allow you
to create and use your account; • Enable you to publish, support, comment, and
engage with the Site, its content, and other users; • Respond to your inquiries
and requests, such as if you contact or email us with a question; • Send you
news and updates about the Site and Now United.; • Aggregate your information
with other users to better understand how users use the Site; or • Fulfill other internal business purposes, such as
preventing fraud and abuse and informing you of important administrative or
transactional information. • For talent search purposes such as identifying
potential candidates for other projects and related opportunities if you have
expressed interest in being considered for such opportunities.
When do we share your information?
We may share your Personal Information to the following categories of
recipients, but only when such disclosure is necessary to fulfil the purpose
for which the data was collected, or a directly related purpose:
With our service providers. We work with third parties that provide
services to support our business, such as providing technical infrastructure
services, analyzing how the Site is used,
facilitating payments, and conducting surveys. We may share your Personal
Information to our service providers to enable them to provide services to us.
We require these service providers to maintain the confidentiality of your
Personal Information and to use it only for the purposes for which we have
engaged them.
For talent search purposes. We may share your Personal Information with talent scouts, casting agencies, managers and other parties involved in the talent selection and development process. This may include sharing your name, age, social media usernames, contact information, and any other information you have provided that is relevant to assessing your suitability for potential opportunities. We will only share this information with your explicit consent.
As required by law. We may share your Personal Information with law enforcement or
in response to a legal request. In addition, we may need to share your Personal
Information in response to a subpoena or similar legal process, or disclosed or
transferred to law enforcement agencies as permitted under the Personal Data
(Privacy) Ordinance (Cap. 486) of Hong Kong.
To protect and defend rights. We may share your Personal
Information when we believe that sharing it is necessary to protect our rights
and the rights of others, including to enforce our policies.
With a new owner. If the ownership or control of all or part of our
assets, including the Site, changes, we may share your Personal Information
with the new owner.
We may share any aggregated or other non-personally identifiable information
with third parties for all lawful purposes.
What rights and choices do you have?
Turning off your location sharing. You can control whether your
device shares precise location information with via Location Services, a
setting on your mobile device. If you turn off your Location Services, we may
still understand your location through your content, such as if you tag your
location in a photo.
Exercising your rights: You can exercise rights over your Personal
Information in the following ways:
• Opt out of receiving our marketing by clicking the
“unsubscribe” link in any marketing email you receive from us. Note that you
may still receive important administrative or transactional announcements from
us via email.
• Withdraw your consent to our
processing of your Personal Information at any time. You also have the right to
request details of the Personal Information we hold about you. To withdraw your consent or request details of your Personal
Information, please contact us as described in the “Contact Us” section below.
We will respond to your requests to exercise your rights within a reasonable
timeframe.
Data Collection Technologies
We may use cookies, web beacons, and other data collection technologies to help
us understand our visitors and improve the Site and the services we offer.
“Cookies” are small, often encrypted text files that contain small amounts of
information that are stored on your computer or your mobile device’s browser
directory. Cookies help us track usage behavior so
that we can tailor information to make your visits more enjoyable and
meaningful. For example, we use Google Analytics to collect information about
how often users visit the Site, what pages they visit when they do, and what
other websites they used prior to coming to the Site. For more information
about Google’s ability to use and share information collected by Google
Analytics, please see the Google
Analytics Terms of Service and the Google
Privacy Policy.
You can block cookies by setting the preferences available in your browser. If
you block cookies, you may not be able to access certain areas or functionality
of the Site. To find more information about cookies, visit www.allaboutcookies.org.
Other technologies: Other technologies such as pixels and web
beacons may also be used on our website, apps, in email messages and in other
areas of our business. These technologies are used to improve our products and
services as well as our marketing efforts.
Behavioral advertising: We may serve
targeted advertisements when you visit our Site or across the internet. We do
this to provide you with advertising that we believe may be relevant for you as
well as improve our own products and services, including the functionality and
performance of our Site. For more information regarding targeted advertisements
and/or to opt out of automatic collection for these purposes, please
visit http://www.aboutads.info/choices/.
Do Not Track signals: Some web browsers have “Do Not Track” or
similar features that allow you to tell each website you visit that you do not
want your activities on that website tracked. At present, the Site does not
respond to “Do Not Track” signals and consequently, the Site will continue to
collect information about you even if your browser’s “Do Not Track” feature is
activated. When you use the Site, we may permit third parties to collect
information about your use of the Site, including your activities over time and
across different websites.
Security
Protecting your Personal Information is important to us. Unfortunately, no data
transmission over the Internet can be 100% secure. As a result, while we are
committed to protecting your Personal Information, we cannot guarantee or
warrant the security of the Personal Information you transmit to us through the
Site. We take appropriate steps to protect personal data we hold against loss,
unauthorised access, use, modification or disclosure.
Data Retention
We take all reasonably practicable steps to ensure that Personal Information will not be kept longer than is necessary for the fulfilment of the purposes (or any directly related purpose) for which the data is or is to be used, unless the retention is otherwise permitted or required by law.
Access to and
Correction of Personal Data
You are entitled to
request access to Personal Data held by us about you and to correct such data.
Compliance with applicable laws
We are committed to protecting your Personal Information in accordance with applicable data protection laws, including the Personal Data (Privacy) Ordinance (Cap.486 of the laws of Hong Kong).
Note to International Visitors
We are located in the United States, operate the Site from the United States,
and the Personal Information we collect about you is stored on servers located
in the United States. The laws of the United States may differ from the laws in
your home country. By using the Site, you understand that we will process your
Personal Information in the United States, consistent with this Privacy Policy
and in accordance with U.S. laws.
Children’s Privacy
The Site is not intended for or directed to children under 18, and we do not
knowingly collect Personal Information directly from children under 18. If you
are under 18 years of age, please do not provide any personal information to
us. If you feel that we have unknowingly collected Personal Information from
someone under the age of 18, please contact us immediately as described in the “Contact
Us” section below and this information will be removed.
Your California Rights
California residents may request certain information regarding our disclosure
of their Personal Information to third parties for those third parties’ direct
marketing purposes. To make such a request, please contact us using the
information in the “contact us” section below. This request may be made no more
than once per calendar year, and we reserve our right not to respond to
requests submitted other than to the email or mailing addresses specified
below.
Third Party Links and Websites
The Site may contain links to other websites that we do not own, operate, or
control. We are not responsible for the information practices or the content of
these third party websites.
Changes to this Privacy Policy
We may need to update this Privacy Policy to reflect changes in the law or our
information practices. We will notify you in advance of any material updates to
this Privacy Policy by providing notice on the Site or via email, if we have
your email address on file. Any new policy will replace all old versions of the
Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or about the information we
collect and hold about you, email us at [email protected].
We will respond as soon as we can.
You can also write or call us at:
XIX United LLC
9000 West Sunset Boulevard, Penthouse
West Hollywood, CA 90069
(310) 746-1919
